Terms & Conditions

By using one of our software products or services, these terms will automatically apply to you — you should make sure therefore that you read them carefully before using them. You are not allowed to copy or modify any of our software or services, any part of them, or our trademarks in any way. You are not allowed to attempt to extract the source code of our software or services, and you also shouldn’t try to translate them into other languages, or make derivative versions.

Our software and services, and all the trademarks, copyright, database rights and other intellectual property rights related to them, belong to Actually Software LTD.

Where Actually Software LTD has been engaged to design, build, or deliver bespoke work for a client, ownership and licensing of the deliverables transfer in accordance with the terms of the relevant engagement contract signed between the parties. These terms do not override any rights agreed in that contract.

Actually Software LTD is committed to ensuring that our software and services are as useful and efficient as possible. For that reason, we reserve the right to make changes to our software or services, or to charge for them, at any time and for any reason. We will never charge you for one of our products or services without making it very clear to you exactly what you are paying for.

Our software and services only store and process personal data that you have provided to us, in order to provide our service. It is your responsibility to keep your access credentials and the device you use to access our services secure. We therefore recommend that you do not bypass or remove the security features of your operating system, as doing so could make your device vulnerable to malware or malicious programs, compromise its security, and could mean that one or more of our software products or services won’t work properly or at all.

You should be aware that there are certain things that Actually Software LTD will not take responsibility for. Certain functions of our software and services require an active internet connection. The connection can be provided by your home network, your workplace, a mobile network provider, or any other source — but Actually Software LTD cannot take responsibility for our software or services not working at full functionality if you do not have access to a reliable connection.

If you are using one of our software products or services in a location or on a network where data charges apply, you should remember that the terms of the agreement with your network provider will still apply. As a result, you may be charged by your provider for the cost of data for the duration of the connection while accessing our software or services. In using our software or services, you are accepting responsibility for any such charges. If you are not the bill payer for the device or connection on which you are using our software or services, please be aware that we assume that you have received permission from the bill payer.

Along the same lines, Actually Software LTD cannot always take responsibility for the way you use our software or services. You need to make sure that your device is in a usable state — if it is unavailable, powered off, or otherwise unable to run our software, Actually Software LTD cannot accept responsibility.

With respect to Actually Software LTD’s responsibility for your use of our software or services, although we endeavour to ensure that everything is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Actually Software LTD accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality.

At some point, we may wish to update one of our software products or services. The platforms we support may change over time, and you will need to download the updates if you want to keep using them. Actually Software LTD does not promise that it will always update our software or services so that they remain relevant to you or compatible with the version of the platform you have installed on your device. However, you agree to always accept updates when offered to you.

We may also wish to stop providing one of our software products or services, and may terminate use of them at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination: (a) the rights and licenses granted to you in these terms will end; and (b) you must stop using the software or service, and (if applicable) delete it from your device.

These terms and any dispute or claim arising out of or in connection with them, their subject matter, or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with, the laws of England and Wales.

You and Actually Software LTD both agree that the courts of England and Wales will have exclusive jurisdiction to settle any such dispute or claim.